General information
Electronic control devices are installed in the vehicle.
Electronic control units process data they receive from vehicle sensors, self-generate or exchange with each other. Some control units are necessary for the vehicle to function safely or provide assistance during driving, for instance driver assistance systems. Furthermore, control units facilitate comfort or infotainment functions.
Information about stored or exchanged data can be requested from the manufacturer of the vehicle, in a separate booklet, for example.
Personal reference
Each vehicle is marked with a unique vehicle identification number. Depending on the country, the vehicle owner can be identified with the vehicle identification number, license plate and corresponding authorities. In addition, there are other options to track data collected in the vehicle to the driver or vehicle owner, for instance, via the ConnectedDrive account that is used.
Operating data in the vehicle
Control units process data to operate the vehicle.
For example, this includes:
The processed data is only processed in the vehicle itself and generally volatile. The data is not stored beyond the operating period.
Electronic components, e.g. control units and vehicle keys, contain components for storing technical information. Information about the vehicle condition, component usage, maintenance recommendations, events or faults can be stored temporarily or permanently.
This information generally documents the state of a component, a module, a system, or the surrounding area, for instance:
The data is required to perform the control unit functions. Furthermore, it also serves to detect and correct malfunctions, and helps the vehicle manufacturer to optimize vehicle functions.
The majority of this data is stored temporarily and is only processed within the vehicle itself. In some circumstances the vehicle may store some data for an additional but limited period of time.
When servicing, for instance during repairs, service processes, warranty cases, and quality assurance measures, this technical information can be read out from the vehicle together with the vehicle identification number.
A dealer's service center or another qualified service center or repair shop can read out the information.
The socket for OBD Onboard Diagnosis required by law in the vehicle is used to read out the data.
The data is collected, processed, and used by the relevant organizations in the service network.
The data documents technical conditions of the vehicle, which can be used to determine vehicle maintenance status, and facilitate quality improvement.
Fault and event memories in the vehicle can be reset when a dealer's service center or another qualified service center or repair shop performs repair or servicing work.
Data entry and data transmission into the vehicle
General information
Depending on the vehicle equipment, comfort and individual settings can be stored in the vehicle and modified or reset at any time.
For example, this includes:
If necessary, data can be transferred to the entertainment and communication system of the vehicle, for instance via smartphone.
This includes the following depending on the respective equipment:
This data can be stored locally in the vehicle or is found on a device that has been connected to the vehicle, e.g., a smartphone, USB stick or MP3 player. If this data is stored in the vehicle, it can be deleted at any time.
This data is only transmitted to third parties upon personal request as part of the use of online services. The transmission depends on the selected settings for the use of the services.
Incorporation of mobile devices
Depending on the vehicle equipment, mobile devices connected to the vehicle, for instance smartphones, can be controlled via the vehicle control elements.
The sound and picture from the mobile device can be played back and displayed through the multimedia system. Certain information is transferred to the mobile device at the same time. Depending on the type of incorporation, this includes, for instance position data and other general vehicle information. This optimizes the way in which selected apps, for instance navigation or music playback, work.
There is no further interaction between the mobile device and the vehicle, such as active access to vehicle data.
How the data will be processed further is determined by the provider of the particular app being used. The extent of the possible settings depends on the respective app and the operating system of the mobile device.
Services
General information
If the vehicle has a wireless network connection, this enables data to be exchanged between the vehicle and other systems. The wireless network connection is realized via an in-vehicle transmitter and receiver unit or via personal mobile devices brought into the vehicle, for instance smartphones.
This wireless network connection enables 'online functions' to be used. These include online services and apps supplied by the vehicle manufacturer or by other providers.
Services from the vehicle manufacturer
Where online services from the vehicle manufacturer are concerned, the corresponding functions are described in the appropriate place, for instance the Owner's Manual or manufacturer's website. The relevant legal information pertaining to data protection may also be found on the manufacturer's website. Personal data may be used to perform online services. Data is exchanged over a secure connection, for instance with the IT systems of the vehicle manufacturer intended for this purpose.
Any collection, processing, and use of personal data above and beyond that needed to provide the services must always be based on a legal permission, contractual arrangement or consent.
It is also possible to activate or deactivate the data connection as a whole. That is, with the exception of functions and services required by law such as Assist systems.
Services from other providers
When using online services from other providers, these services are the responsibility of the relevant provider and subject to their data privacy conditions and terms of use. The vehicle manufacturer has no influence on the content exchanged during this process. Information on the way in which personal data is collected and used in relation to services from third parties, the scope of such data, and its purpose, can be obtained from the relevant service provider.